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Stakeholder approach in the management of public transport companies
public transport stakeholders needs services management model urban mobility
2010/11/1
Every organization is surrounded by the environment and it is very important to examine external factors if an organization wants to gain a strong position in the market which is also important for pu...
Social and economic analysis of the demand for public transport in Vilnius
public transport routes demand supply suburban service quality
2010/11/2
To determine the demand for public transport on the market, a survey was conducted in 2001 - 2002 concerning the situation in the suburban zones of newly - built up districts where public transport is...
Study of the quality of public transport service
public transport service the passengers' needs
2010/11/4
The article deals with the problems of possible quality improvement in public transport. The knowledge and understanding of the passengers' needs is important and management activity should be aimed a...